Service Catalogue

Pick a tier. Read the SLA. Start making.

Glowforge service is organized for buyers who need clarity before they buy: classroom coordinators comparing training load, side-hustle owners planning launch dates, and shop teams deciding whether to add laser work beside print, signage, or engraving services. Each line below names what is included, when the team responds, and where the service creates value. The goal is not to wrap the machine in mystery. It is to let you compare support in the same way you compare bed size, material range, and monthly production volume.

Every plan assumes a practical maker environment. We help qualify ventilation, explain safe material use, prepare first-week project files, and match Proofgrade or custom stock to the product you want to sell. If you already own a Glowforge unit, the same catalogue can support staff onboarding, classroom refreshes, material profile reviews, and seasonal product launches. If you are still choosing a machine, use this page as the service appendix to your quote.

ServiceResponse windowMonthly quotaStarting price
Studio Readiness Review2 business days1 / site$350
Proofgrade Starter SubscriptionAuto-replenishUsage basedMaterial cost
Classroom Operator Onboarding10 BD4 sessions / yr$1,200
Custom Material Settings Review24 h3 materials / mo$280
Maker Launch File Audit5 BD12 files / qtr$650
Ventilation and Filter Planning3 BD1 plan / siteQuote

The catalogue stays intentionally compact, but the work behind it is specific. A classroom package includes sample rubrics, safe material lists, first-project sequences, and staff handoff notes. A side-hustle package focuses on SKU planning, repeatable jig design, nesting, and packaging flow. A signage or gift shop package looks at intake, file cleanup, turn time, and how to avoid tying up the laser with low-margin rework. Buyers who know exactly what they want can pull a single line. Buyers still exploring can combine the readiness review with a material settings review and leave with a workable first-month plan.

Download the service SLA or ask us to map it to your shop.

Send material, staffing, and launch timing. We will return a plain-language recommendation that names the machine tier, service lines, and first projects worth testing.

Download Service SLA PDF